Support
Morning inbox triage
Reads what arrived overnight, labels it, drafts the easy replies, and hands you a ranked list of what needs a human.
The prompt
This is the whole configuration
Paste it into a workflow and edit it in plain English. There is nothing else to wire up.
Every weekday at 7:30am, read every email that arrived in my inbox since yesterday morning. Group them into: needs a reply from me, can be answered with a standard response, and can be archived. Apply a Gmail label to each group. For the ones that can be answered with a standard response, write a draft reply in the thread — match my tone from my sent mail, keep it under six sentences, and leave the draft unsent. For anything that needs me, rank it by urgency and DM me the list in Slack with a one-line summary of each and why it needs my attention. Archive newsletters and automated notifications unless they mention a production incident.
Trigger
What starts this agent
Example output
What you get back
Every run leaves a readable record: the steps the agent took and the result it produced.
31 messages triaged
- 4 drafts ready to review and send
- 22 labeled and archived
- 5 flagged for you, ranked by urgency
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Use cases
The task behind this template
Support triage
An agent reads each incoming thread the moment it arrives, identifies the customer, checks their plan and history, labels and prioritizes it, and drafts a reply grounded in your documentation.
Email outreach
An agent finds the threads that went quiet, reads the conversation, and drafts a follow-up grounded in the last real next step. Onboarding sequences read the account before they send.
Related templates
Pair it with these
Support
Slack support triage
Watches your support channel, answers what your docs already cover, and escalates the rest with the account context attached.
Support
Plain thread triage & weekly themes
Triages every incoming Plain thread on arrival, then clusters the week into the themes product should hear about.
Sales & RevOps
Onboarding email that reads the account
Checks what each new account has actually set up and sends the message that helps them next, rather than the next message in a sequence.
Run Morning inbox triage on your stack.
Connect the integrations, paste the prompt, attach the trigger. The agent takes it from there.